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    Guide for using SigmaKey Software v2.20.00

    Before you start unlock make sure that:

    1. You use the latest version of Sigma software
    2. Battery charged more than 50%
    3. All the side programs, that may interfere with the phone, are closed
    4. Phone’s cable and device itself should not be disconnected or disturbed until the procedure is fully completed
    5. Connect phone to USB port placed on the backside of PC (motherboard's USB port)
      Do not connect or disconnect other USB cables into the PC during the actual work with the phone
    6. Avoid using any kind of USB HUBs and long USB cables. Use the shortest-length USB cable available.
    7. Phone has stock (factory) firmware version
    8. SIM card is removed

    We recommend that you buy:

    Sigma Pack 1 activation

    Sigma Pack 2 activation

    Huawei HiSilicon Android Smartphones

    Enable Manufacture Mode

    • Internet connection has to be enabled, proxy disabled
    • Enable "USB Debugging" on your Android device
    • Enter hidden device menu:

    Smartphones: Dial "*#*#2846579#*#*"

    Tablets: Open Calculator APP, type in "()()2846579()()="

    • Select "Project Menu"
    • Select "Background Settings"
    • Select "USB Ports Settings"
    • Choose "Manufacture Mode"

    Direct unlock

    • Turn the phone ON and wait until it fully starts up
    • Set the phone into the Manufacture Mode by entering *#*#2846579#*#* code (follow the instruction from the Enable Manufacture Mode manual)
    • Connect the phone to PC using USB cable
    • Install phone drivers (only if the phone is connected for the first time).
    • Select "HISILICON" platform from the tab menu in the upper left side of the software
    • Wait for 10 seconds
    • Go to "Unlock" tab
    • Select "Android Adapter PCUI". If there is no such port, select "Comneon Mobile High-speed Modem"
    • Press "Unlock" button
    • The message "Unlock done… OK" indicates that procedure has been completed successfully
    • Disconnect the handset
    • A phone is unlocked

    FRP Remove

    • Select "HISILICON" platform from the tab menu in the upper left side of the software
    • Go to "Service" tab
    • Turn the phone OFF
    • Set the phone to FastBoot mode:
      • press and hold “VOL-“ button and connect the phone to PC, using USB cable (or use any other method)
    • Select “Android ADB interface” port
    • Press “Remove FRP” button
    • The message "Unlock done… OK" indicates that procedure has been completed successfully
    • Disconnect the device

    Warning: This feature will erase all phone’s data and accounts

    If after FRP removal user data was not wiped automatically, perform this procedure manually in the recovery mode.

    Unlock SIM BLOCK

    If you have SP-locked phone, which you tried to unlock with codes, but you've entered an incorrect code multiple times, you'll see a new request on your phone screen: Unlock SIM BLOCK". In order to bypass this code you need to Reset Wrong Code Counter. For this purpose, please, perform “Direct unlock” or “IMEI Repair” procedure.

    Repair IMEI

    • Turn the phone ON and wait until it fully starts up
    • Set the phone into the Manufacture Mode by entering *#*#2846579#*#* code (follow the instruction from the Enable Manufacture Mode manual)
    • Connect the phone to PC using USB cable
    • Install phone drivers (only if the phone is connected for the first time).
    • Select "HISILICON" platform from the tab menu in the upper left side of the software
    • Wait for 10 seconds
    • Go to "IMEI" tab
    • Select "Android Adapter PCUI". If there is no such port, select "Comneon Mobile High-speed Modem"
    • Enter IMEI number in the "Phone IMEI" field
    • Press "Repair IMEI" button
    • The message "Done" indicates that procedure has been completed successfully
    • Wait for the message "Restarting phone... Done" to appear in Sigma dialog window; only after that you can turn the phone off.
    • If the program asks you to perform Factory Data Reset via phone's menu, please do so.

    Fix "Software IMEI: Not found" issues

    This option is available via ADB interface. Please, follow this link for details

    Huawei Bootloader Password Reading

    • Turn the phone ON and wait until it fully starts up
    • Set the phone into the Manufacture Mode by entering *#*#2846579#*#* code (follow the instruction from the Enable Manufacture Mode manual)
    • Connect the phone to PC using USB cable
    • Install phone drivers (only if your phone is connected for the first time).
    • Select "HISILICON" platform from the tab menu in the upper left side of the software
    • Wait for 10 seconds
    • Go to "Service" tab
    • Select "Android Adapter PCUI". If there is no such port, select "Comneon Mobile High-speed Modem"
    • Press "Get Huawei Bootloader Password" button
    • The code will be read immediately
    • Disconnect the handset

    Change Provider (Vendor/Country)

    This feature can be used to adjust phone settings correctly after the device has been flashed with another firmware service provider version. The feature can be found in Hisilicon tab - Service Bookmark.

    IMPORTANT: Reflash the phone after changing provider settings!

    Direct unlock for Mediapad M1 and X1 devices on HiSilicon Balong

    • Turn the tablet ON and wait until it fully starts up
    • Enable "USB Debugging" on your Android device
    • Set the tablet into the Manufacture Mode: Open Calculator APP, type in “()()2846579()()=” to enter the hidden system menu
    • Connect the device to PC using USB cable
    • Install the drivers (only if the device is connected for the first time).
    • Select "HISILICON" platform from the tab menu in the upper left side of the software
    • Wait for 10 seconds
    • Go to "Unlock" tab
    • Select "Android Adapter Modem" port
    • Press "Unlock" button
    • The message "Unlock done… OK" indicates that procedure has been completed successfully
    • Disconnect the device

    Repair IMEI for Mediapad M1 and X1 devices on HiSilicon Balong

    • Turn the tablet ON and wait until it fully starts up
    • Enable "USB Debugging" on your Android device
    • Set the tablet into the Manufacture Mode: Open Calculator APP, type ()()2846579()()= to enter the hidden system menu
    • Connect the device to PC using USB cable
    • Install the drivers (only if the device is connected for the first time).
    • Select "HISILICON" platform from the tab menu in the upper left side of the software
    • Wait for 10 seconds
    • Go to "IMEI" tab
    • Select "Android Adapter Modem" port
    • Enter IMEI number in the "Phone IMEI" field
    • Press "Repair IMEI" button
    • The message "Done" indicates that procedure has been completed successfully
    • Wait for the message "Restarting tablet... Done" to appear in Sigma dialog window; only after that you can turn the tablet off.
    • If the program asks you to perform Factory Data Reset via tablet's menu, please do so.

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